Conditions of Sale
The following Terms & Conditions regulate the sale of the products presented on the website by ENI:
-Cláudio Mendes Da Silva Ginja, hereinafter identified on the website by the brand “E-REB | Soluções de mobilidade elétrica”
-Registered office: Rua Mina de Lenhite, Lote 9, nº60, 3º Frente Direito. Marrazes, 2415-524 Leiria
-Sales and customer service office: Estrada Da Barosa, nº484, Barosa, 200-013 Leiria
-NIF 182371913
-Email address: geral@e-reb.pt
-Website: https://www.e-reb.pt | Electric mobility solutions
This store can also be accessed through the extra domains www.e-reb.pt, to which all the sales conditions presented for the domain www.e-reb.pt apply.
The parties agree that purchases made through this website shall be governed exclusively by this contract to the exclusion of any conditions previously available on the Website.
Article 1 – Object
The purpose of these general terms and conditions of sale is to provide and define all the necessary information for the customer on the ordering, sale, payment and delivery methods for purchases made on the www.e-reb.pt website.
These conditions regulate all the steps necessary to place the order and guarantee the follow-up of this order between the Contracting Parties.
Article 2 – Ordering
The Customer can send their order through the purchase process provided on the website by “Shopping Cart”, selecting “ADD” from any product on the website www.e-reb.pt;
To send your order, the Customer must:
Register on the website www.e-reb.pt, providing the information requested there.
LOG IN (entering the email address and password chosen by the customer when registering).
Complete the information and choose the options available to you during the “ORDER” process (delivery and billing address; shipping method; payment method).
Confirmation of the order by the customer is tantamount to full and complete acceptance of the prices and description of the products available for sale, as well as the general conditions of sale which will be the only ones applicable to the contract thus concluded.
E-REB will honor orders received online only up to the limit of available stocks.
If the product is not available, E-REB undertakes to inform the customer as soon as possible.
Article 3 – Delivery
Orders can only be delivered using the methods listed on the website www.e-reb.pt. Home delivery cannot be made to Apartados.
E-REB undertakes to deliver the items ordered as soon as possible.
The availability dates on the product sheets should be considered as indicative only.
The availabilities shown on the product sheets are based on past delivery history for these products.
These estimates do not guarantee future deliveries.
E-REB will always strive to meet these deadlines.
E-REB, foreseeing difficulties in meeting the delivery deadlines, will inform the customer of this and offer them the option of terminating the contract.
By not exercising this right, we assume that the customer retains an interest in the order and consents to delivery beyond this deadline.
To follow up an order in progress, the customer should go to the online customer area, where they can send an e-mail.
To estimate the total time until receipt of an order, the customer should take the date of receipt of payment as the starting date;
Availability: Availability means the period of time during which the product is ready for dispatch. When ordering 2 or more products with different availabilities, the higher value should always be taken into account. Availability can be found in the information sheet for each product.
Shipping:
Mainland Portugal
Wallboxes + portable AC chargers + Cables and Accessories – €15.00 + VAT per unit.
Pedestals + AC Towers – 30,00€ + VAT per unit
DC Towers and Portable DC Chargers | On Request
Note: You can use your freight forwarders or collect from our warehouse free of charge.
Islands
(You can use your freight forwarder, E-REB will send it to the freight forwarder at a cost in mainland Portugal or the freight forwarder can collect it from our warehouse free of charge)
Article 4 – Payment
E-REB offers the Customer the following payment methods:
Paypal;
Bank transfer;
ATM. (Portugal only);
Vivawallet (credit cards).
The Customer will pay a lump sum corresponding to the costs of handling, packaging and shipping the order.
E-REB guarantees maximum confidentiality and security for data transmitted over the Internet.
When confirming the order, the customer will receive a shipping note by email and will later be given the official commercial transaction document in the form of an invoice or invoice-receipt. The data entered in the account creation process or on the form will be copied to the invoice or bill/receipt and is therefore the sole responsibility of the customer. Once issued, the invoice or invoice-receipt cannot be reissued with changes.
Article 5 – Prices
The prices shown are in Euros, including taxes and duties, taking into account the VAT in force on the date of payment of the order.
If there are any changes to the price lists of products for sale on this website, this will require an update of the advertised prices.
In the event of such a situation with any product in an order, if it involves a price increase, the customer will be informed immediately and can choose to receive their order (paying the difference) or cancel it. The prices shown in the “CONFIRM ORDER” process always correspond to the most up-to-date prices in force, however, they should only be considered valid as long as they are visible on the website on a refreshed page (cache or pages that are not refreshed may show prices that are no longer in force).
The price shown is only guaranteed under these conditions and only after the order has been duly registered.
Article 6 – Discounts and campaigns
Instant Discounts
Instant Discounts are price discounts that are valid for an undetermined period, so these promotions should only be considered valid while they are visible on the website on a refreshed page (cached or unrefreshed pages may show discounts that are no longer in force).
The discount shown is only guaranteed under these conditions and only after the order has been duly registered.
To secure these discounts, the product must be added to the basket and checked out with the promotion visible.
E-REB guarantees the discount if it receives the respective payment within a maximum of 8 days from the date of completion of the “ORDER CONFIRMATION”.
Campaign discounts
Campaign discounts are price discounts that have an effective date.
These discounts represent a commitment during the advertised period, but always on the condition that the order is finalized by the Customer via “ORDER CONFIRMATION” and paid for by the end of that period.
To guarantee these discounts, the product must be added to the basket and the “ORDER CONFIRMATION” must be completed with the promotion visible.
Saving a product in the “Shopping Cart” does not guarantee its price or discount.
Only discounts, coupons, promotions and sales in force at the store will be valid. Discounts from other platforms are not accepted.
Article 7 – Complaints
Customers may submit their complaints to Rentelectricbarosa, located at Estrada da Barosa, nº 484, Moinhos da Barosa 2400-013 Leiria.
Article 8 – Liability
E-REB is not responsible for any inconvenience or damage caused to the Customer by the use of the Internet network, such as: service disruption, external intrusion, anomalies caused by computer viruses or any other case of force majeure.
Article 9 – Intellectual Property
The entire content of the www.e-reb.pt website is the intellectual property of E-REB and may not be copied or reproduced, except to the extent strictly necessary to enable it to be read online.
The contents of this website are produced by internal and external sources, and E-REB cannot be held responsible for the lack of updating and/or inaccuracy of this information.
All texts, images, illustrations, photographs, brands and other elements of the website
www.e-reb.pt are protected by law.
Article 10 – Evidence
The Parties agree that computerized records, kept in E-REB’s computer systems under reasonable security conditions, are proof of communications, orders and payments made between the Parties.
Article 11 – Keeping and Archiving Transactions
Orders and invoices will be stored on a reliable and durable medium in order to provide a faithful and lasting copy.
Article 12 – Applicable Law and Jurisdiction
The law applicable to any contractual relationship established through the E-REB website is Portuguese law.
Any and all disputes arising from any contract entered into under the terms of these general terms and conditions of sale shall be settled by the District Court of Leiria, expressly waiving any other jurisdiction.
Article 13 – Language
The store’s native language is Portuguese. In the event of any discrepancies in the information provided in this store, the Portuguese language shall prevail.
Any translation errors into the other available languages, which imply the sale, collection or shipment under commercial conditions different from those presented in the native language, do not imply any obligation on our part in the sale in question.
Except in cases where specific conditions are offered for each country.
Precisa de ajuda?
Contact {email} for questions related to the Terms and Conditions.